Folks, if you're shopping around for an incredible property manager, then you've found her. I feel so lucky, blessed, honored, and RELIEVED to have Danna Roberts at DMRE be managing my rental property for the past year.
My previous property manager had the rather unfortunate habit of verbalizing her frustration to me any time that she had to perform any standard and usual tasks that come with the job (e.g., routine maintenance requests, showing the property, etc.), and thus she needed to go. Danna took over with unbridled enthusiasm, energy, optimism, and INCREDIBLE WORK ETHIC. Going "above-and-beyond" is not above-and-beyond for her. Rather, it's her standard practice. She cordially and efficiently handled the property management transfer from my prior PM, and then within a week and change she secured tenants on a two-year lease who pay approximately $300 more per month than the previous tenants. Yet-and this is huge-to verify that these individuals were going to be respectful, responsible, and clean tenants, she actually accepted their dinner invitation at their then-current apartment. She actually took several hours out of her busy schedule to get to know them better (before signing any lease) and again to better ensure that my asset was going to be protected.
Over the past year, Danna has continued to be amazing at her job, keeping me instantly fully aware of any concerns, maintenance requests, and so on. And very importantly to me, she's equally responsive and respectful to my tenants; their concerns are fully attended to as is appropriate. Further, she doesn't hold back when she's needed to enforce building rules and policies with them on a couple of minor occasions. All across the board, she simply gets the job done. Above. And. Beyond!
by Jeff Rings, Ph.D., LP
Associate Professor and Director, UNC Psychological Services Clinic , University of Northern Colorado